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Tiered and wedding cakes still require at least 1 week notice to receive a full refund. This is a non-refundable deposit if not cancelled at least 48-hours in advance. Until further notice we will be requiring a deposit on all custom orders of 1/3 the order total (and as always, all orders over $60). Please keep in mind that the sooner you can set a date for re-schedule, the better. We are continuing to offer full refunds with no less than a 48-hour notice. Cancellations & Refunds - If you would like to cancel and get a full refund, please contact us at (209) 668-0928.We will hold onto your deposit and will work with you to make new dates work to the best of our abilities. Postpone - If you are not sure of when you would like to re-schedule, do not worry.
Postpone and reschedule - If you would like to postpone your event, please contact us at least 48 hours in advance so we can make adjustments to our schedule.To assist our clients in their decisions, we have added the following options: Flexibility and Support We understand the need for increased flexibility with event planning right now. We understand that you may feel more comfortable canceling or rescheduling your event and I assure you we are here to help you make those adjustments as stress-free as possible. As the situation around COVID-19 continues to evolve, we are doing everything we can to provide maximum flexibility and help you move forward with a course of action. Dear Valued Customers, In these uncertain times, we wanted to reach out to you about what we are doing here at Olde Tyme Pastries to support you and your upcoming event.
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